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PRIVACY POLICY.

Privacy summary. When you submit a form on this site, we collect the details you enter together with limited technical context, and we use them for one purpose: to respond to your inquiry. Your data is not sold, not rented and not used for third-party marketing. Deletion requests are honored — write to [email protected] and we respond within 30 days.

1 · What we collect

Three categories, no more:

  • Details you submit. Through the Request a Quote or contact forms: name, company, business email, phone number, buyer role, product and quantity requirements, target market, customization and compliance needs, and any message you write.
  • Technical context. Handled with your inquiry to qualify and route it properly: IP address, approximate geographic location, device and browser information.
  • On-site browsing. For the current browser session only (session storage): your landing page, the pages you visited and time on site. This trail is attached to your inquiry when you submit a form, so the reply reflects what you actually looked at.

2 · Why we process it

Solely to respond to your inquiry: prepare quotes, clarify requirements, and operate any services you subsequently request. Technical context and the browsing trail exist to make that response specific instead of generic. We do not use your data for automated profiling or automated decision-making.

3 · Storage and retention

Submissions are stored in a secured database. If a submission cannot reach the database, a fallback copy is kept locally in your own browser so your request is not lost. Records are retained as long as needed to handle your inquiry and any resulting commercial relationship, after which they are deleted or anonymized.

4 · Your rights

You may request access to, correction of, or deletion of your personal data at any time by writing to [email protected]. We respond within 30 days.

5 · No selling, no sharing for marketing

Your data is not sold, rented or shared with third parties for their marketing. It is processed only by CERAMICS and the service providers strictly necessary to operate this site and store the data described above.

6 · Contact

Questions about this policy: [email protected] · CERAMICS, Room 1304, Building 16, Yuehua Garden, Yalin Future Community, Huangtian Subdistrict, Yongjia County, Wenzhou, Zhejiang, China.